Stress Management to Human Relations Essay Example | Topics and Well Written Essays - 4000 words

Stress Management to Human Relations - Essay Example Arnold, Cooper & Robertson (1995) stated that a stress can be defines as a person's response to a disturbance and is any force that pushes a psychological or physical factor beyond its range if stability, producing a strain with the individual. It is likely to occur constitute a threat to the individual and a threat can cause a strain because of what it signifies to the person. Selye (1979) stated that job stress refers to the non-specific response of the body to any demands made upon it.. It is regarded to be an inner state or response to anything we consciously or unconsciously comprehend as a threat, either actual or reckoned (Clarke & Watson, 1991). While Robbins (2001) defines stress as an active condition in which the individual is faced with a chance, restraint, or demand linked to what he/she wants and for which the effect is apparent to be both tentative and vital. Stress at work is a comparatively new experience of modern lifestyles. With change, be it in working environment or change of cadre etc, comes stress and most certainly Professional stress or job stress presents a risk to physical health. Work linked stress in the life of controlled workers, subsequently, strikes the health of organizations. Actually Job stress is a chronic disease as a result of conditions in the workplace that adversely affect an individual's performance and/or on the whole well-being of his body and mind. A host of physical and mental illnesses attests job stress. Sometimes job stress can be crippling. In chronic cases a consultation with a psychiatric becomes necessaryt to validate the reason and degree of work related stress. According to Dr Bernard Lim, president of the Singapore Psychological Society (SPS), "Stress is part and parcel of life. In fact, without some stress at the workplace, we would not strive to meet deadlines or archieve production targets. Instead, one should look for alternatives to handle it. Resignation is only a last resort."On the reverse, there must be control in stress degrees since too much of it can be negative to one's physical as well as mental well-being. Dr. Lim also warned that "Excessive stress at the workplace can lead to increased blood pressure, heart rate, sweating, migraines, gastrointestinal disorders and emotional upheavals like anger, anxiety, depression and low esteem." Stress at Singapore: Similar to other industrialised countries, Singapore has to deal with a lot of major labour related challenges. The strong globalisation and fast technological development which is increasing day by day in the knowledge society has resulted in fast alteration in the Singapore economy and the labour market (A Turning Point, 2003). In reality, the entire employment landscape of the Republic is changing. Ho (2004) argued that Singapore's employment landscape is increasingly characterised by greater instability and more frequent job displacements. Furthermore, the fierce competition from overseas and an unstable domestic job market have brought in new challenges and demands on the workers of Singapore. These workers are required to realign attitudes and expectations by taking on latest attitudes of flexibility when searching for job opportunities (Ho, 2004; Aggarwal & Seet, 2005). Thus, retraining and lifelong learning have become a

Formal And Informal Communication

Formal And Informal Communication In this report I have tried to enlighten the different aspects of communication in order to communicate effectively as a manager and different types of communication barriers which will distort the message delivery process and three recommendations for managers how to improve their communication skills. Hope this will complete the subject. INTRODUCTION The process of communication falls under three categories which are verbal communication, non verbal communication and written communication. Communication must include both transfer and understanding. Communication cannot exist without a sender and a receiver. Poor communication is probably the most frequently cited source of interpersonal conflict. According to Stephen and Mary (2009, p.329), managers are concern with two types of communication, which are interpersonal communication and organisational communication. Interpersonal communication is communicating with two or more people. And the organisational communication is all the patterns, networks, and system of communication within an organisation, which are important to mangers (Stepehen Mary, 2009, p.331). Four major functions of communication are control, motivate, emotional expression and information. The hierarchies form in the organisations is a control mechanism of communication in the organisations. In this they have created different levels of jobs and the communication is communicated by their immediate supervisor or boss. Communication motivates the employ by giving a feedback of his work how well he have done and in which area he needs to improve. The communication which takes place within the work place with the colleagues is a mechanism by which the members show their frustration and feeling of satisfaction. Therefore communication provides an emotional expression of feelings. The information provided by communication helps to make a decision by the receiver after evaluating the information provided through the communication. ASPECTS OF COMMUNICATION process of human com.jpg Exhibit Process of Human communication Source: http://www.ehow.com/how-does_5431820_process-human-communication.html [Accessed 30 August 2012]. Exhibit 1 which explains the communication process is made up of seven parts. It is 1.Sender sends a message 2.encode its and send it through a 3.channel and the 4 receiver decodes and 5.receive message 6.sends a feedback to the sender this chain concludes when the sender 7.receives the feedback message. Sender and Receiver The sender is the individual who initiates the conversation. The sender must communicate the message in a way that the receiver will understand. To do this the sender must encode the message. The way a message is encoded depends on the way the sender and receiver typically communicate and the relationship between the two individuals. The process of encoding is simply taking the thoughts in your head and putting them into words. However the words you use will change depending on who you are talking to. When talking to a customer, your language will be softer and different than when talking to your staffs. If a message is not properly encoded, it is unlikely that the message will be understood (Stephen, 1998, p.313). The Channel The channel aspect of the human communication process is the method through which the communication takes place. When humans communicate with one another they must select a channel to do so. Common channels include face-to-face meetings, letters, email, memos, reports, and telephone conversation (Frances, 1995, p.282). The channel selected helps shape the communication that will take place (James Amy, n.d.). Different channels have different strength. Noise Noise is one of the negative aspects of human communication and is characterized as the interference that occurs when verbally communicating. Noise can be internal, such as the sender or receiver was getting distracted, or external such as others talking making it difficult to hear the sender. Verbal Communication Verbal communication is communication that is spoken. However verbal communication can be extremely complicated. Verbal communication includes the tone and pitch of a persons voice, the words she chooses, her rate of speech and the volume she speaks at (Burtness Hulbert, 1985, p.319). Changing one of these characteristics can drastically change the way her messages are received. For example, if you are angry and want the person you are talking with to know you are angry, you are likely to raise your voice and maybe even use choice words. Nonverbal Communication Nonverbal communication is another aspect of human communication that we often forget about. Nonverbal communication includes the way we gesture, our posture, what we wear, our facial expressions and even how we sit. Nonverbal communication can be either complimentary or contradictory. Complimentary nonverbal messages strengthen what we are saying with our words, such as frowning when you are telling someone you are sad. Contradictory nonverbal messages weaken what we are saying with our words, such as having a disgusted facial expression while saying that the food is yummy. Formal and Informal Communication Formal communication is vertical and follows the authority chain and is limited. Informal communication known as the grapevine is free to move in any direction. This communication can be take place from vertical to horizontal, upwards and downwards and also can skip the authority levels. The grapevine communication is very effective and fast. This passes the massage within few time periods. Through this method managers can identify issues that employ consider important. Communication Network There are different patterns of network of communication. The structure itself influences the speed and accuracy of the message and performance and motivation of the participants. Chain: This gives a flow of information to the end of the chain. Circle: Here each person can communicate on both sides of him. Star: This is more decentralise and allows a free flow of information among all group members. Wheel: Information flows from one person to all. Y-Pattern: Two persons are close to the centre of the network Com Network.jpg Exhibit Organisation Communication Network Source: http://www.kkhsou.in/main/EVidya2/Professional%20English/communication.html [Accessed 30 August 2012] FIVE TYPES OF COMMUNICATION BARRIERS Filtering This is manipulating the message in an easy way that the receiver can listen or omitting some part of the message which may cause trouble. Language This is one of the common barriers of the world. There are countries which do not use an international language like English or any other common language and they use to stick on their local language. But in a globalizing world there must be a common language which could be use to communicate all. Words mean differently to different people. Age, education and cultural background influence a language the person uses and definition he or she uses (Stepehen Mary, 2009, p.337). Physical Barrier Physical barriers are physical objects which obstructs the receiver to clearly receive the message. For example a wall or distance from the sender (Christopher, 2010). Ità ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s is easy to overcome this barrier and in modern work place the physical barriers are avoided. Information Overload Overload of information is also a common barrier. We human beings can cater up to certain amount of information and if the capacity limit is exceeded we may do misinterpret the things which are communicated. Cross Cultural Communication ok-gesture.jpg Exhibit The A-Ok gesture Source: http://hidden-avenue.blogspot.com/ [Accessed 30 August 2012]. As a cross cultural barrier in different parts of the world people interpret gestures and signs differently. As seen in exhibit 3 for some culture they have a meaning which can be communicated in the community and in other cultures ità ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s abusing one another (Stephen, 1998, p.332). These factors create communication problem. So we must be careful when we communicate in an unknown cultural environment. THREE WAYS HOW MANAGERS CAN IMMPROVE THEIR COMMUNICATION SKILLS Avoid Information Overload The managers should be trained how to prioritise their work. They should not burden themselves with work and they should spend excellence moment with their subordinates and should listen to their problems and feedback activity. Be a good delegator and have a workload balance for the day. Plane your day and make a task list. Try to achieve your listed tasks for the day. Give Constructive Feedback Always try to avoid giving negative feedback. The content of the feedback might be negative, but it should be delivered constructively. Constructive feedback will lead effective communication and build a good relation between the superior and the subordinate. To give a feedback ità ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s better to give face to face or if not reachable by phone (Kitty, 1998, p.4). These feedbacks are informal and try to give it regularly and timely as soon as possible. Listening Actively A manager must be a good listener. When someone talks we hear. But most of us donà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢t listen. Listening is an active search for meaning whereas hearing is the passive. Active listening is enhancing developing empathy and putting yourself into senders position. These types of scenarios occur to managers daily. So be empathetic and an active listener to improve your communication skills (Victoria Holly, 2005).

All Quiet On The Western Front - Film Versus Novel Essay -- Erich Maria

â€Å"All Quiet on the Western Front† is a novel by Erich Maria Remarque, published in 1928 about Paul Baumer, a 19 year old student, who is persuaded by his schoolmaster to join the Imperial German Army. He goes to the western front where he and his comrades witnesses the horror and brutality of war through a series of deadly, meaningless battles that left an entire generation traumatized. The book was adapted to a movie in 1930 as well as 1979. Having recently viewed the latter, I would strongly recommend that anyone read the novel rather than watch the 1979 film. To clarify, I am not immediately against a film remake just because it is not the original; at times it is interesting to see how a book is interpreted, however books are often difficult to make into a film and unfortunately, â€Å"All Quiet on the Western Front† was no exception. Not only was the film an poor adaptation, but it also was not visually appealing, the acting was somewhat poor, the wrong parts were emphasized and the atmosphere of the movie was inferior to that of the novel. When any book is made into a movie, one of the most difficult tasks is interpreting the visual aspects, and viewers are often disappointed by the result as it is not how they imagined it while reading the book. While the â€Å"All Quiet on the Western Front† novel was limited only by the reader's imagination, The movie's action scenes were anything but realistic and the special effects did not stand the test of time as modern films contain much more sophisticated special effects... While movies should never be judged by special effects alone, the film was certainly not enhanced by them. In fact modern audiences might even consider the effects as humorous which was certainly not the intention. Mo... ...the 1979 film adaptation of â€Å"All Quiet on the Western Front† failed to live up to the novel. Because it was made in the 1970's, the special effects were unrealistic and inferior to what one pictured while reading the novel. Compared to the novel, the film was also practically censored in terms of how graphic it was. Remarque intentionally made the novel graphic in order to present the anti-war theme, therefore the effectiveness of the film was diminished. The acting in the film was also mediocre and disappointing, and the cast was not well chosen. The trenches in the movie were also slightly softened from how they were described in the novel. Paul Baumer's thoughts and feelings were also not presented as well as they were in the novel. Ultimately, the novel was much more effective at delivering its anti war message, and telling the story. I is not happy. Penispuffer.

The Five Sense Organs in Human Beings

The Five Sense Organs in Human Beings The sense organs — eyes, ears, tongue, skin, and nose — help to protect the body. The human sense organs contain receptors that relay information through sensory neurons to the appropriate places within the nervous system. Each sense organ contains different receptors. †¢General receptors are found throughout the body because they are present in skin, visceral organs (visceral meaning in the abdominal cavity), muscles, and joints. Special receptors include chemoreceptors (chemical receptors) found in the mouth and nose, photoreceptors (light receptors) found in the eyes, and mechanoreceptors found in the ears. Oooh, that smell: Olfaction Olfactory cells line the top of your nasal cavity. On one end, olfactory cells have cilia — hair-like attachments — that project into the nasal cavity. On the other end of the cell, are olfactory nerve fibers, which pass through the ethmoid bone and into the olfactory bulb. The ol factory bulb is directly attached to the cerebral cortex of your brain.As you breathe, anything that is in the air that you take in enters your nasal cavity: hydrogen, oxygen, nitrogen, dust, pollen, chemicals. You don’t â€Å"smell† air or dust or pollen, but you can smell chemicals. The olfactory cells are chemoreceptors, which means the olfactory cells have protein receptors that can detect subtle differences in chemicals. The chemicals bind to the cilia, which generate a nerve impulse that is carried through the olfactory cell, into the olfactory nerve fiber, up to the olfactory bulb and to your brain. Your brain determines what you are smelling.If you are sniffing something that you haven’t experienced before, you need to use another sense, such as taste or sight, to make an imprint in your brain’s memory. Mmm, mmm, good: Taste The senses of smell and taste work closely together. If you cannot smell something, you cannot taste it, either. Taste buds on your tongue contain chemoreceptors that work in a similar fashion to the chemoreceptors in the nasal cavity. However, the chemoreceptors in the nose will detect any kind of smell, whereas there are four different types of taste buds, and each detects different types of tastes: sweet, sour, bitter, and salty.A common misconception is that the little bumps on your tongue are the taste buds. As with all misconceptions, this idea is wrong, too. The little bumps on your tongue are called papillae, and the taste buds actually lie down in the grooves between each papilla. Foods contain chemicals, and when you put something into your mouth, the taste buds in your tongue can detect what chemicals you are ingesting. Each taste bud has a pore at one end with microvilli sticking out of the pore, and sensory nerve fibers attached to the other end.Chemicals from food bind to the microvilli, generating a nerve impulse that is carried through the sensory nerve fibers and eventually to the brain. Now hear this: Sound The ear not only is the organ of hearing, but it also is responsible for maintaining equilibrium — or balance. To maintain equilibrium, the ear must detect movement. To hear, the ear must respond to mechanical stimulation by sound waves. The outer ear is the external opening to the ear canal. Sound waves are shuttled through the ear canal to the middle ear. The eardrum sets the mechanics in motion: 1.When a sound wave hits the eardrum, the eardrum moves tiny bones — the malleus, incus, and stapes — which subsequently move. 2. This movement is picked up by the mechanoreceptors in the inner ear, which exist on hair cells containing cilia between the end of the semicircular canals and the vestibule. 3. When the cilia move, the cells create an impulse that is sent through the cochlea to the eighth cranial nerve, which carries the impulse to the brain. 4. The brain then interprets the information as a specific sound. The fluid within the semicir cular canals of the inner ear moves, and that movement is ultimately detected by the cilia.When the fluid doesn’t stop moving, you can develop motion sickness. The cilia transmit impulses to the brain about angular and rotational movement, as well as movement through vertical and horizontal planes, which helps your body to keep its balance. Seeing is believing: Sight When you look at an eye, the iris is the colored part. The iris actually is a pigmented muscle that controls the size of the pupil, which dilates to allow more light into the eye or contracts to allow less light into the eye. The iris and pupil are covered by the cornea. Behind the pupil is an anterior chamber.Behind the anterior chamber is the lens. The ciliary body contains a small muscle that connects to the lens and the iris. The ciliary muscle changes the shape of the lens to adjust for far or near vision. The lens flattens to see farther away, and it becomes rounded for near vision. The process of changing the shape of the lens is called accommodation. People lose the ability of accommodation as they grow older, prompting the need for glasses. Behind the lens of the eye is the vitreous body, which is filled with a gelatinous material called vitreous humor.This substance gives shape to the eyeball and also transmits light to the very back of the eyeball, where the retina lies. The retina contains photoreceptors, which detect light. Two types of sensors detect light: †¢Rods detect motion. The rods work harder in low light. †¢Cones detect fine detail and color. The cones work best in bright light. There are three types of cones: one that detects blue, one that detects red, and one that detects green. Color blindness occurs when one type of cone is lacking. When light strikes the rods and cones, nerve impulses are generated.The impulse travels to two types of neurons: first to bipolar cells and then to ganglionic cells. The axons of ganglionic cells form the optic nerve. The opt ic nerve carries the impulse directly to the brain. Approximately 150 million rods are in a retina, but only 1 million ganglionic cells and nerve fibers are there, which means that many more rods can be stimulated than there are cells and nerve fibers to carry the impulses. Your eye must combine â€Å"messages† before the impulses are sent to the brain. A touchy-feely subject: TouchThe skin contains general receptors. These receptors can detect touch, pain, pressure, and temperature. Throughout your skin, you have all four of these receptors interspersed. Skin receptors generate an impulse when activated, which is carried to the spinal cord and then to the brain. The skin is not the only tissue in the body to have receptors, however. Your organs, which are made of tissues, also have receptors. Joints, ligaments, and tendons contain proprioceptors, which detect the position and movement of the limbs.

Effects of News Media Essay

Throughout the years the use of the media has become such a huge part of life across the world. The media has taken over and had such a drastic effect on the American culture as a whole. Americans today look to the use of technology to learn information about any and everything. The old way of life is no more the digital age is rapidly evolving and growing, it is becoming such a huge part of the lives of all Americans and the information and news media plays a huge role in this evolution. When it comes to the role of information media, it is very useful for most Americans. Most Americans only watch television for entertainment purposes, therefor using the internet as a platform to release and provided information to the people is a positive thing. The use of information media definitely has a social responsibility because, just like any other form of media there are some boundaries that should not be crossed. I believe that the information media should be used for just that to inform the people and provide them with accurate reports and articles regarding the news. When individuals decide to create false news or report inaccurate stories it then becomes a debate of whether or not these individuals and or reporters have a responsibility to the people to be authentic in their work. It then becomes a matter of whether these information media platforms are socially responsible for what the public is being provided. The information media is used to connect the public to the world by displaying and reporting the happenings of the world, this should be done unbiasedly and all the information provided should be accurate and credible. So in a since the  information media has a few social responsibilities. The information and news media also can be very influential to the American culture. In the American culture people tend to look for clarity and verification from outside sources, this is where information and news media can be very influential to the opinion of people. When political parties are concerned we look to the news for information about these parties to give people clarity as to who may be the best candidate for the position. The news and information media plays such a huge role in the way that people form opinion of political parties. The role of the new is to inform the public about politics and provide background information about each party. What it is not meant to be used for is to be bias and put out information that could hurt the candidates. Although this is what should not be done it generally is done very often, political parties use information and news media to release information that could impact and influence the opinions of the people. The modern era of news and information media has transformed so many aspect of life. Electronic media and their convergence has transformed journalism and news consumption in such a drastic way. Due to the constant evolution of technology electronic media has become the way of doing everything. This has transformed the way of journalism and news consumption, because over the years consumers have gradually gravitated towards the internet for their information. The information provided on the internet is in much more detail then is it were to be written in a newspaper or broadcasted on a news channel. The way the internet is set up there is such a platform for reporters and journalist to include so many different elements into their writings or news reports that they would not be able to do if it weren’t for the internet. The way that the American culture is in this current time every aspect of life is somehow connected to the internet and the consumption of news and reports are no different. The way people consume the news on the internet is a completely different experience then it is watching the news. Some news channels even offer more in depth details about a story that way aired on television on their website. They also use the website to provide the citizens with news that did not make the airing of  the broadcast as well. When journalist and news reporters take advantage of the media they reach a broader audience because this is the age of the internet. The way we consume and take in news is constantly and rapidly changing with the growth of technology. References 2010. Media Culture: Mass Communication of the Digital Age